Ethics and Accountability
We aim to provide all stakeholders with transparency and accountability. Any complaints or concerns with CHF can be anonymously reported through an external whistleblower line at (403) 214-1821.
Click here to view our Whistleblower Policy
Grievances
Client grievance line: (403) 718-7740.
Please leave a detailed message indicating your name, phone number or email address, the agency or company you are affiliated with and the details of your grievance. Please note that we always ask that you complete the full grievance procedure with the agency you have a concern with before escalating to a third party such as CHF.