Client Action Committee

A unique point of view to ending homelessness

The Client Action Committee (CAC) is a group of fifteen members with either past or current lived experience of homelessness. Since its inception in 2012, the CAC has brought unique guidance to CHF, providing insight into what we’re doing well and where we can improve.

Each individual who sits on the CAC brings extraordinary courage to everything that they do. They make CHF stronger by guiding us in the right direction to help those experiencing homelessness in our city.

Along with their insights, they have also been active contributors on key projects:

  • The creation and implementation of the Homeless Charter of Rights.
  • The creation and delivery of online and in-person training modules based around the Charter for CHF funded agencies and sector partners, including AHS and CPS. Since 2017, CAC members have delivered the in-person training modules to 167 unique individuals.
  • The creation of the “Do you see me?” documentary about the discrimination those experiencing homelessness face. This project led to the launch of the Homeless Charter of Rights.
  • Establishing a mock election (with the help of the Calgary Drop In & Rehab Centre and Elections Canada), resulting in Canada’s first ever polling station to be placed in a shelter. They have now been part of ensuring a voting station has been available at the Drop-In Centre for individuals experiencing homelessness to vote in elections for all levels of government.
  • Coordinating the Longest Night of the Year, a citywide memorial service for those who have lost their lives while in homelessness. There has been a total of 5 memorials held since 2015.
  • Advocated for and obtained confirmation that a permanent memorial for those who have passed away while experiencing homelessness will be erected in Calgary in 2020 CAC members also raised over $7000 for the memorial on Go Fund Me.
  • First group of people with a lived or living experience of homelessness to be accepted to walk in the Calgary Provide parade in 2018 and 2019.
  • Members have presented at multiple provincial and national conferences, including 7 Cities and CAEH in 2019.
  • Acting as ambassadors and raised funds for Calgary’s Coldest Night of the Year fundraiser.
  • Consulting for a variety of experts in the homelessness sector.

If you would like to consult with them, contact Michael Grant