Calgary Homeless Foundation, in collaboration with the City of Calgary, Calgary Transit, shelter agencies, community organizations, and outreach teams have a plan to transport individuals from unsafe conditions in LRT stations to shelter with the necessary amenities to support their wellbeing.

As of January 12, 2022, Heritage, Southland and Anderson LRT stations will be closed overnight from 10 p.m. to start of service the next day. All other station buildings will be closed after service each day and reopened before service the next day. The train will still be operational at all stations.

Free Emergency Shelter Shuttle services are temporarily in place to transport those who have been sheltering in C-Train stations to the Calgary Drop-In Centre.

Some things to know:

  • All regular transit/LRT services will remain operational.
  • Shuttles will be operating Wednesday night (January 12) along the SE (Red Line) and NE (Blue Line) Routes. See schedules and maps below. Please note that emergency shelter shuttles will not be provided after January 12. Regular transportation opportunities will still be available to help unhoused Calgarians access shelter and other services, including transit services and the DOAP Team.
  • Shuttle services are free for those who wish transport to the Drop-In Centre or Alpha House.
  • Regular LRT services are also free to those who wish transport to a shelter. If asked for a ticket people can let the Transit Officer know they are going to a shelter and no fare will be required.
  • DOAP Team and other outreach agency staff will be stationed on the buses to assist those choosing transport.
  • COVID-19 protocols: Physical distancing will be maintained, and face coverings will be provided for those who need them.
  • Maximum occupancy of each shuttle bus: 30 people. Face coverings will be provided to any who require them.
  • Protocol to address people with belongings: Maximum of two bags per person, aligned with emergency shelter requirements.
  • If individuals choose not or are unable to access the Drop-In Centre or Alpha House, outreach staff will engage with the individual to determine alternate emergency shelter or other services on a case-by-case basis.
  • Will individuals be allowed to stay on the shuttle while the service is operational if they choose not to access shelter services?
    • Priority is to focus supporting individuals with expedited access to the Drop-In Centre or Alpha House, which will include outreach by Drop-In Centre staff upon arrival.
    • If individuals choose not or are unable to access the Drop-In Centre or Alpha House, outreach staff will engage with the individual to determine alternate emergency shelter or other services on a case-by-case basis.

RED LINE ROUTE From Macleod NB

NB Macleod, EB 9 Ave, NB 4 ST

Bus and resource staff to arrive at Anderson Station – 19:30

RED LINE Trip 1 Trip 2 Trip 3 Trip 4
  LEAVING TIME
Anderson Station 20:00 21:30 23:00 24:30
Southland Station 20:15 21:45 23:15 24:45
Heritage Station 20:30 22:00 23:30 01:00
  ARRIVING TIME
Drop-In Centre: 21:00 22:30 24:00 01:30

BLUE LINE ROUTE From SB 36 St NE

SB 36 St NE, WB Memorial, SB 4St NE, EB Riverfront, SB 4 St SE.

Bus and resource staff to arrive at Rundle station – 19:30

BLUE LINE Trip 1 Trip 2
  LEAVING TIME
Rundle Station SB 20:00 21:30
Marlborough Station SB: 20:30 22:00
  ARRIVING TIME
Drop-In Centre: 21:00 22:30