Prospective Users

Calgary has a locally-administered Homeless Management Information System (HMIS). This electronic database collects and securely stores information about Calgary’s homeless population.

The HMIS is currently being implemented across Calgary’s System of Care. To date, 30 agencies are using HMIS to deliver more than 90 programs.

As a result of HMIS, we can now:

  • collect system-wide, standardized data for accurate, real-time reporting on the number of people who are homeless, the length and causes of their homelessness, and their demographic characteristics and needs;
  • better understand people’s homeless experiences by tracking the services they receive and the duration of their homeless episode(s);
  • help agencies better meet clients’ needs by improving service co-ordination, determining client outcomes, providing more informed program referrals and reducing their administrative burden;
  • improve research for evidence-based decision making, such as program design and policy proposals; and
  • help shorten the length of time people are homeless and direct them through the System of Care more efficiently and with more understanding.

HMIS Toolkit

This document covers the strategic planning needs and hurdles for implementing and maintaining an HMIS. Click here to download.

We want to thank the funders of Calgary’s HMIS

  • Anonymous Donor
  • The Calgary Foundation Community Grant
  • Government of Alberta, Ministry of Human Services
  • NOVA Chemicals Corporation

Special thanks to ConocoPhillips Canada for donating laptop computers for use in HMIS trainings!